Stakeholder engagement
We actively engage with stakeholders who not only influence the business, but also those who are impacted by the operations of our Company.
The business model of our Company places stakeholders at the core, ensuring that their evolving needs and expectations guide our decision-making. This approach fosters trust, safeguards stakeholder interests and strengthens relationships built on mutual respect and shared growth. Through continuous engagement, we address stakeholder priorities, integrate their insights into strategic planning and drive sustained value creation across the short, medium and long-term.
We have identified eight stakeholder groups that are critical to the success of our Company.
Capitals
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Financial
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Human
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Intellectual
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Manufactured
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Natural
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Social and Relationship
Consumers
Capital linkages
Frequency
- ongoing
Key interests and concerns
- Competitive costs
- On-time deliveries
- Product availability
- Product quality
- Sustainable products
Methods of engagement
- Advertisements
- Personal outreach
- Product labels
- Technical services
- Website
Customers
Capital linkages
Frequency
- ongoing, *once a year
Key interests and concerns
- Digital transformation
- Knowledge support
- On-time deliveries
- Reliable services
- Return on investment
Methods of engagement
- CRM platform
- Distributor meets*
- Induction sessions
(new distributors) - Personal outreach
- Performance reviews
Team members
Capital linkages
Frequency
- ongoing, *once a year
Key interests and concerns
- Competitive remuneration
- Diversity and inclusion
- Learning, development and career growth opportunities
- Purpose at work
- Safe and secure workplace
Methods of engagement
- Communication*
- Engagement survey*
- Goal setting, performance reviews and feedbacks
- Intranet
- Learning and development programs
Suppliers and business partners
Capital linkages
Frequency
- ongoing, *once a year
Key interests and concerns
- Fair selection process
- Knowledge support
- Mutually beneficial partnerships
- Shared commitment on responsible sourcing
- Timely payments
Methods of engagement
- Personal outreach
- Supplier evaluation and reviews
- Supplier meet*
- Supplier portal
- Website

Planet
Capital linkages
Frequency
- ongoing
Key interests and concerns
- Pollutants reduction and treatment
- Protection of biodiversity
- Regeneration of nature
- Renewable energy
- Water harvesting and recycling
Methods of engagement
- Advocacy with relevant local and state authorities
- Engagement with communities
- Environmental impact assessments
- Environment laboratory
- Products from pollutants (circular economy)
Government
Capital linkages
Frequency
- ongoing
Key interests and concerns
- Capacity and skill building
- Compliance to laws
- Contribution to exchequer
- Natural assets protection
- Product safety
Methods of engagement
- Advocacy through industry associations
- Personal outreach
- Public-private partnerships
- Public hearings
- Statutory approvals
Society
Capital linkages
Frequency
- ongoing
Key interests and concerns
- Education and empowerment
- Employment
- Environmental protection
- Health
- Infrastructure development
Methods of engagement
- Community feedback
- Personal outreach
- Initiatives by and projects of Atul Foundation
- Need assessment surveys
- Partnerships with NGOs
Shareholders
Capital linkages
Frequency
- ongoing, *once a year
Key interests and concerns
- Business resilience and growth
- Communication
- Corporate governance
- Dividends
- Long-term value creation
Methods of engagement
- Analyst meet*
- Annual General Meeting*
- Annual report*
- Stock exchange filings
- Website
